*Agenda times and sessions are subject to change.

Registration + Breakfast


Chairperson’s Opening Remarks

Disruption: How and When Will the Legal Industry Transform?

Disruption has replaced stasis as the “new normal”. Tech-enabled companies have unseated entrenched market leaders across multiple industries. Social media, cloud computing SaaS, AI, Blockchain and other technology platforms have blurred the lines between work and “downtime” all of which have shown disruption to play a significant role in the transformation of most organizations. The legal marketplace is changing, but not at the warp speed that is characteristic of today’s “new normal” – why? We will take a look at why, how and when we will see real change in legal services. A few topics include:

    • Examining the roadblocks the legal industry puts up to hinder change
    • Understanding how the metamorphosis in law is being forged by the interplay of technology; process & project management; digitization; consumer/client activism; a new buy/sell dynamic; machine learning; metrics; demand for better efficiencies; corporate delivery models with different performance/reward standards; capital and re-regulation
    • Identifying who will shape the delivery of legal services
    • Discussing when we will see more than drips of change and actual disruption to the legal field (both in-house and law firms)
  • Sam Davenport | Director of Business Innovation & Finance | Davis Wright Tremaine LLP
  • Dana Huppert | VP & Head of Legal Operations | PineBridge Investments

Embracing Cultural Transformation – How to Get Everyone On-Board!

To drive digital change, legal departments and law firms need great ideas and they need great people. The technology is rarely the reason for failure, in fact, digital technologies are disruptive and cause enterprises the need to change policies, processes, and procedures. So, when leading digital transformation, how can you actively foster an environment that supports change while breaking down silos that traditionally exist between business and IT, particularly in an industry that is traditionally known to be slow to change? In this session, we will look to answer questions such as:

    • How do you get everyone to adopt transformational objectives?
    • What can you do to make all your employees comfortable with new technology and the change it fosters both internally and externally?
    • Who do you enlist to become leaders to best demonstrate and model the new ways of working to garner support?
    • How do you harvest ideas, nurture innovation and get staff excited about change?
    • When do you need to bring new talent on-board to replace those unwilling to change?
  • Felice Gray-Kemp | Chief Legal & Administrative Officer | Planet Alpha Corporation
  • Kate Orr | Senior Innovation Counsel | Orrick, Herrington & Sutcliffe
  • Stacy Walsh | 2nd VP, Corporate Legal Operations | Travelers

Use Case Demo | eDiscovery and Litigation Technology for When You Need It

The integration of advanced legal technology to attain greater efficiency during discovery offers law firms a way to provide substantial value to their clients and allows in-house counsel cost-savings due to efficiencies in the litigation process. In this session, we will identify ways to:

  • Lower operational expenses
  • Reduce costs to in-house counsel
  • Optimize discovery processes
  • Improve technology resources
  • Utilize an effective eDiscovery Managed Service

Use Case Demo | Using Blockchain Technology to Streamline the Contract Management Process

In order to improve operations and competitiveness, businesses are increasingly using contract management software. In this session, we will examine challenges and look at how blockchain technology could improve and solve these issues. For example:

  • Using blockchain to break silo mentality so the entire company is engaged
  • Utilizing blockchain for a distributed mutually controlled ledger resulting in near-zero reconciliation costs
  • Eradicating duplication, tampering and data corruption with blockchain
  • Having smart contracts that automate and enforce business logic, rules, and processes
  • Real-time views with enhanced and accelerated management and predictive and analytical tools
  • Reducing disputes through the built-in resolution mechanism and smart legal language blockchain provides

Use Case Demo | Buried in Paperwork No-More: Building the Business Case and Demonstrating the ROI of Implementing e-Billing and Matter Management Technology

We all know that technology can often bring efficiencies and cost savings, but proving and showing how any new technology investment can effectively measure and communicate its benefits to key stakeholders is not always easy. In this session, we will examine such things as:

  • How in-house counsel can decrease legal spend with outside counsel
  • How law firms can better manage their vendors for increased savings
  • How both in-house counsel and law firms can see an increase in staff efficiency
  • How matter management technology can reduce or mitigate risk for both law firms and in-house counsel
  • Real-World case studies as to the benefits organizations have reaped by implementing these technologies

Information Governance: The New Rules of Document and Records Management

Professional ethics and risk management require law firms and legal departments to develop strong practices throughout the lifecycle of any matter. As we continue to move through this digital world and see documents and records coming through in a variety of manners, a focus on information governance is a must. This session will examine the “new” rules and ethics of matter/case file and document management within the context of sound governance principles. 

  • James Sherer | Chair of the Information Governance Practice Team | BakerHostetler

Networking Break

Understanding the Role of Legal Operations: Taking Legal from Above the Line to Below the Line

More and more legal departments and law firms are recognizing and embracing the benefits of a Legal Department Operations Manager/Director. In this interactive session, we will examine the reasons why organizations need legal operations and what those individuals do for their legal departments in-house or for their law firms.

    • Sol Brody | Vice President, OGC Operations & Risk Mitigation | Raytheon Company
    • Giovanni Di Luca | Director, Legal Operations | Zuckerman Spaeder LLP

Interactive Breakout Discussions

  • Can Analytics Make You Win More Cases?
  • Marketing With Metrics: Proving Legal’s Value is More than Just Spending
  • Utilizing Artificial Intelligence and Machine Translation for Effective International Dispute Resolution
  • Becoming the Advocate for Change: Driving Innovation In Your Legal Department or Law Firm

Networking Luncheon

The Practical Application of AI in the Law

Artificial Intelligence is sweeping through our daily lives and stirring up a frenzy of speculation and fears across all industries and consumers. For the legal profession, the use of AI to perform such tasks as research, contract analysis, and customer/client relations is both exciting and scary. In this interactive session, we will discuss different case studies as to how lawyers are using AI and how to use it to enhance your job rather than worry about it replacing you.

    • Brett Cook | General Counsel | United States Navy
    • Karen Suber | Co-Founder, Chief Legal & Innovation Officer | Attune Capital Group

Use Case Demo | Intelligent Tech: AI, Machine Learning and Enabling Attorneys to Focus on Higher-Level Work

In this use-case demo, we will see first-hand how technology can remove the mundane tasks to allow for you and your legal team to focus on more interesting, higher-level legal work.

Hot Button Huddles

In these small intimate “Hot Button Huddles” attendees will have the chance to discuss challenges and hear about innovative solutions to provide everyone with some great takeaways and ideas.

To Be a Legal Powerhouse of the Future You Must have a Workforce for the Future

Legal, like most industry sectors, is becoming increasingly digitalized. In response, law firms and in-house counsel must learn how to adapt their operating models and be prepared to adapt at more frequent intervals; this means, they also need to assess the skills and capabilities required to support and sustain the requisite changes. As we discuss the challenge to finding, attracting, growing and retaining the skills in a digital world competing for the same resources, we will look at:

    • How to increase appeal as an employer to attract new talent
    • Examine the skills gap in your current talent and learn how to best develop current employees
    • Review outsourcing options to provide the ability to ramp up or down based on demand
    • Learn to tap into innovation with crowdsourcing
    • Identify what your future department/company will look like and plan for it now
  • Senen Garcia | General Counsel/Managing Partner | TokenPay/SG Law Group
  • Linda Novosel | Chief Innovation & Value Officer | Blank Rome

Networking Break

The Role of Alternative Legal Service Providers (ALSPs) in Today’s Legal World

ALSPs can come in all sizes and they are leveraging all different shapes and sizes of business models. Technology-enabled services allow ALSPs to provide higher value and take on different and more complex tasks. In this session we will discuss trends in the roles ALSPs are playing today, including:

  • The growth and progress of the ALSP industry – what types of services
  • Understanding how and why both law firms and corporate legal departments are utilizing ALSPs
  • Determining how to leverage the ALSPs’ capabilities
  • Examining ways that law firms are incorporating and experimenting with ALSP strategies or affiliates
  • Predictions for the future of ALSPs

21st Century Data Management for Legal Departments and Law Firms

This session will provide a deep dive into the three-legged stool of people, processes and platforms that has enabled ongoing agility and modernization. Topics covered will include the “un-silo-ing” of various data repositories, robust extranet and knowledge-management offerings and collaboration with technology providers.

  • Robert Brownstone | Technology & eDiscovery Counsel & Chair, EIM Practice Group | Fenwick & West

Big Data & the Business of Law: Data-Driven Insights on Clients, Business Operations, Finances and Talent Management

90% of today’s data has been produced in the last two years; and that number is going to continue to increase exponentially as we continue to use mobile devices, social media, etc. Big Data has been a key term in almost every industry for the last few years, but now finally in-house and outside counsel are embracing the insights that can be actualized through Big Data. In this session, we will look at how data can provide insights into such things as:

  • Analyze and predict court cases
  • Determine which law firms will work best in certain scenarios
  • Understand which judges will provide the best outcomes
  • Examine ways to determine who is the best talent for your teams
  • Find the best ways to cut costs and improve efficiencies
Marlene Gebauer | Director of Strategic Legal Insights | Greenberg Traurig

Legal Intranets are Back & Better than Ever — Building a Legal Intranet

As corporate legal departments and law firms are trying to ensure that they are not the “bottleneck” that is expected and building a modern intranet that combines social platforms and project management applications as well as document, contract and matter management can be a tremendous asset. In this session, we will discuss why investing the time and resources now to build a self-service intranet will pay off in the future, for both your legal team and the business teams you serve. 

  • Julie Cremeans | Senior Director of Legal Operations |

Chairperson’s Closing Remarks

Networking Cocktail Reception

Day One Concludes

Registration + Breakfast

Chairperson’s Opening Remarks

Lessons Learned from the Legal AI Efficacy Report

Never has there been more noise in the legal marketplace about a technology as there is today about so-called Artificial Intelligence. Yet the effectiveness of the tools remains fuzzy. Published for the first time in August 2019, The Legal AI Efficacy Report provides the comprehensive, independent analysis needed to evaluate what legal AI tools do—and how effective each actually is. This session is designed to cut through the hype and help law firms and law departments understand and evaluate their options for deploying AI solutions for specific use cases.

  • Brad Blickstein | Partner | Blickstein Law Group

Managing the Impact of Social, Mobile and Collaborative Apps on eDiscovery

Communication methods have changed amongst consumers, employees and even organizations. Companies are talking to customers on social media, collaborating internally in the cloud or apps and everyone is conducting business on mobile devices. What this means is there are more sources of ESI to worry about. This session will take a look at how you can understand what was said in a chat, the meaning behind emojis and content that was shared on a white board in a conference room all has to be examined. We will also cover common best practices and lessons learned to adapt eDiscovery processes and workflows to address today’s digital reality.

  • Robert Brownstone | Technology & eDiscovery Counsel & Chair, EIM Practice Group | Fenwick & West

Successfully Building a Digital Transformation Strategy Inside Your Contract Management Process

Like everything in our lives, business contracts are changing and being transformed by digitalization. This transformation is enriching the role of legal, finance, procurement, and sales operations in designing, preparing negotiating and managing contracts. Most organizations already have contract management tools, but they are largely used as repositories for storing contracts and documents. The most innovative companies know that contract management solutions are much more powerful and their legal, finance, procurement and sales operations experts are taking full advantage of them. We will look at how companies can use contract management technology to:

  • Build strategic relationships and achieve greater contract collaboration
  • Improve supplier performance and negotiation efficiency
  • Standardize contract processes and approvals
  • Lower administrative and legal costs
  • Automate all phases of contract management including contract request, contract authoring, contract execution to signatures
  • Strengthen operational, contractual and regulatory compliance and reduce risk
  • Improve sales revenues through shorter sales cycles

Networking Break

Blockchain and Smart Contracts Technology: Utilizing Automated and Standardized Documents

Blockchain technology is being seen as the backbone of a new type of internet. It allows for transactions to be kept on a digital ledger which is shared by everyone in that network. Blockchain is also intricately connected with another concept called smart contracts. In this session, we will examine how blockchain and smart contracts technology are being used to build tools and infrastructure to automatically execute contracts, collect data about disputes for quicker resolutions, record commercial transactions and verify legal documents and more.

  • Karen Buzard | Senior Counsel, US Know How | Allen & Overy

Interactive Breakout Discussions / Hackathon Problem Solving Sessions

  • Client Experience is Transforming Today’s Law Firm: Mapping The Client Experience and Creating Solutions that Support Them
  • Financing Corporate Litigation: Utilizing Data & Analytics to Create an Effective Affirmative Recovery Program
  • Corporate Legal Department Optimization: Automating Corporate Legal Operations and Driving Economic Value
  • Cybersecurity for Law Firms: Creating an Effective Cyber Incident Response Plan

Understanding the “New” Tension Between Security and Privacy

Given the GDPR, pending legislation in California (and other states) as well as proposals to some federal rules, and all the available data points from social media, biometrics, and mobile devices; and the very real security threats that every company faces, we must examine security vs. privacy. The tensions are real, the risks are real, and there is no defined “best way” to remediate. This session will share insights as to how to manage the relationship with legal and IT to ensure privacy and security. 

  • Seth Eichenholtz | Head of Electronic Discovery | MasterCard
  • Patrick Burke | Partner, Data Technology & Cybersecurity | Phillips Nizer LLP

Hiring By the Metrics: Utilizing HR Technology and Analytics for Recruitment and On-Boarding

The legal profession has historically looked at what law schools people have gone to and what judge they clerked for, and those items determined whether someone was going to be a good hire or not. However, in this changing and evolving environment, law firms and in-house counsel need to look at a variety of things when determining who will be the best fit for their team – luckily, metrics can assist in the recruitment and onboarding for your teams of today and tomorrow. This session will examine how organizations can use metrics to improve their hiring process to ensure they have the best and most effective teams.

Chairperson’s Closing Remarks

Summit Concludes

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